Grow — Employee User Guide

Quick start

Open the private registration link from your PL and create a passkey.
Sign in with Sign in with Passkey. Switch between Thai and English with the flags at any time.
Open your cycle on the home page and choose Continue. Answers save automatically.
Write one story per card: what you did, your own contribution, and the outcome.
Choose Review before submitting, fix anything listed, then Submit to PL → Confirm submission.
Come back later to read PL Feedback, AI Analysis and your Development plan.
All year: note your work in the Evidence log, log progress on your plan and watch your Skill profile grow.

01Create your passkey

Grow has no password. You sign in with a passkey on your device, verified with your fingerprint, face or device PIN.

Open the private registration link your PL sent you, on the device you want to use.
Check that the account shown is yours. If it is not, stop and tell your PL.
Choose Create a passkey on this device and follow the prompt on your device.
When registration succeeds, Grow opens your home page.

The registration page shows the account the link belongs to.

02Sign in

Open Grow and choose Sign in with Passkey.
Pick your Grow passkey and confirm on your device. There is nothing to type.
Use the 🇹🇭 / 🇺🇸 switch to change language. Your answers stay as they are.

The sign-in page. Guides and video tutorials are linked at the bottom.

03Your home page

The home page shows your evaluation cycle, the deadline, how many days are left and your progress. Choose Continue to carry on, or open any of the seven sections directly.

Your cycle, the days remaining and the seven sections. Start anywhere.

Status	What to do
Not started	Choose Start your story once the cycle opens.
In progress	Choose Continue to add or edit answers.
Submitted	Your answers are with your PL. Wait for the review.
Reviewed by PL	Open the cycle to read feedback and published results.
Cycle closed	You can read your answers; editing is no longer possible.

04Write one story per card

Each section is a set of cards, and each card is one story. A strong card has three things: a piece of work your PL will recognise, what you personally did, and the outcome or how others used it.

A Key Achievements card: title, your contribution, the outcome, the platform and links.

Give the card a title your PL will recognise.
Describe your own contribution, not only the team's work.
Explain what changed. Numbers help: “brief-to-launch time dropped from 9 days to 5”.
Tag the platform the work was on, or choose Other / cross-team or Unspecified.
Add links to tickets or documents, one per line.
Use + Add card for another story, within the limit shown. Use Delete this card to remove one.

Reuse a story instead of rewriting it

In later sections you can reference a card you already wrote, then just add why it mattered.

Best Work: reference an achievement you already described, then add why it was a success.

Polish with the helper

Not sure a card is strong enough? Choose Refine your answer. Grow asks a few questions about your own story. It never writes or changes your answer for you.

Questions to strengthen evidence. You answer in your own words, in English, Thai or both.

Growth & Improvement

This section works a little differently: choose the growth areas that fit you (at least two are suggested), then describe what improved with a real example.

Open a growth area and describe what improved, with an example.

05Saving

Grow saves your draft automatically. Before closing the page, wait for Saved at … or All changes saved. Use one browser tab per evaluation. If Grow finds a newer version from another tab, save a copy of your text first, then load the latest version.

06Review and submit

Choose Review before submitting.
If Grow lists missing items, choose Edit to jump straight to each one.
When everything is clear, choose Submit to PL.
Read the message and choose Confirm submission.

Grow lists anything still missing before you can submit.

Confirm the submission. Submitted answers are locked.

If the deadline has passed while the cycle is still open, you can keep saving but you need your PL to extend your deadline before you can submit.

07Read your feedback and AI analysis

Open the same cycle from your home page. PL Feedback appears after your PL marks your evaluation as reviewed.

PL Feedback is written by your Platform Lead for you.

AI Analysis appears after your PL has checked every finding and published it. It maps the evidence in your cards to skills from the company Skill Matrix, by category: Core, Soft and Hard skills.

The radar and the findings, each with the cards it was based on.

Result	How to read it
Strong	Your evidence is above what is expected at your level. Build on it.
Meets expectations	Your evidence matches what is expected at your level.
Development opportunity	A good starting point for a development conversation with your PL.
Insufficient evidence	No card showed this skill yet. It is not a weakness and is not plotted as zero.

Tell your PL what you think of the results

Under the AI Analysis you can respond once per published result: Agree, Partly agree, Disagree or Want to discuss, with an optional comment and an opinion per skill. You can change it until the round closes.

Your response goes to your PL. It never changes the published results, and the next AI analysis does not see it.

08Grow all year: the evidence log

Do not wait for the next round to remember what you did. Open Evidence log and write a short entry whenever something worth keeping happens: a title, what you did and what came of it, the date, and up to five related skills.

Entries stay private until you share them. Share one entry, or every entry in a date range.

Share with PL makes an entry visible to your current PL. Stop sharing hides it again.
When you fill in a self-evaluation, turn entries from the round's period into cards instead of starting from a blank page.
Archive entries you no longer need. Entries are never deleted.

09Your development plan

Development plan brings your growth together in one place, not tied to a round.

Path to the next level

Grow compares what your role expects at your level with the next level, and lists the skills where the expectation rises, with your latest published result for each.

Meets next level, below next level, or not enough evidence yet. Guidance only, never a promotion decision.

Actions and progress

Actions you agree with your PL appear here. Log progress whenever you take a step. You can link it to an evaluation round and cite up to five evidence-log entries; your PL sees the entries you cite. When you have finished, tick Done so your PL can confirm and close the action.

Log progress, then tick Done to ask your PL to close the action.

Cite evidence-log entries in your progress, and read the notes your PL shared from your 1:1s.

The next AI analysis also reads your actions and your own progress notes as evidence. A completed action means the work was done; it is not proof of a level by itself.

1:1 notes

When your PL shares notes from a 1:1, they appear at the bottom of the page. You can reply once to each note.

10Your skill profile

Skill profile shows every skill you have shown, across all rounds. It stays with you when your role or level changes, and is not tied to a round.

Filled dots show the level you have reached; the ringed dot shows what your current role and level expect.

Label	Meaning
Above expectation	You have shown a level above what your role and level expect.
Meets expectation	You have shown the expected level.
Developing	You use the skill, below the expected level. A good topic for your plan.
No evidence yet	No published result has shown this skill. It is not a weakness.
↑ Improved	Your level is higher than when the skill first appeared.

Levels follow the Skill Matrix criteria: your PL confirms the level each round's evidence shows. Your level is the highest you have shown and never goes down.

Other skills you hold

Skills you showed earlier that your current role and level do not use stay in a second section. If a later round shows growth in one of them, its level is updated too.

Open the history to see each round's result and whether it was assessed outside your role.

11What good looks like: the Skill Matrix

Open Skill Matrix to see the expected proficiency and behaviour for your own role and level, skill by skill.

The Skill Matrix for your role and level.

12Passkeys and new devices

Open Passkey to see which devices can sign in. You can rename a passkey, add one on a new device, or delete one you no longer use (at least one must remain).

Your passkeys. Adding or deleting may ask you to verify again.

Lost your phone or passkey?

On the sign-in page, choose New device / lost passkey?.
Enter your work account and your team, exactly as recorded in Grow.
Choose Send request to PL. Your PL sees the request and sends you a new private link.
Open the link and create a new passkey.

Request a new-device link from the sign-in page.

13Troubleshooting

Problem	What to do
Invalid registration link	Ask your PL for a new link. It may have expired, been used or been replaced.
Passkey prompt fails	Try again and pick the Grow passkey. If none works, request a new-device link.
No cycle on the home page	Check the opening date, then ask your PL whether you are in the cycle.
Submit is not available	Review the missing items, the deadline and whether the cycle is closed.
Need to change submitted answers	Ask your PL to return them for updates.
Feedback or analysis not visible	Feedback appears after the PL review; analysis also needs to be published.
Wrong role or level	Tell your PL.